About Bank:
HDFC Bank is a young and dynamic bank, with a youthful and enthusiastic team determined to accomplish the vision of becoming aworld-class Indian bank. Our business philosophy is based on four core values - Customer Focus, Operational Excellence, Product Leadership and People.
Job Position: Merchant Relationship Manager - Payment Gateway
Work Location: Hyderabad / Secunderabad, Chennai Date Posted: Wednesday, September 05, 2012 Responsibilities
- Business development and Account relationship management
- Responsible for Business volume from existing portfolio, New acquisitions, Revenue Income through AMC and integration fee, Signing up of new MSP and channel partners.
- This role involves techno commercial selling to corporate entities and interacting with the senior management and Key decision makers in government entities.
- The MRM will be supported by a central technical team for all integration related queries.
Requirements
- Must be a Graduate/ Postgraduate in any field.
- Corporate Sales experience of 2-3 years.
- Good Communication, analytical skills.
Job Position: Sales Manager - Cards Sales - Indirect Channel
Work Location: Hyderabad / Secunderabad, Chennai Responsibilities
- Responsible for meeting Sales Budget along with cross-sell targets
- To recruit channel partners (DSA) and also train & manage a team of 10-12 Sales Executives and drive business through them
- To make channel partners profitable and SEs productive with a controlled cost
- Focus on open-market (Salaried / Self-employed) customer segment to build good cards portfolio.
- Managing Sales Quality through reduced FTNR, high GAR, a planned Sourcing Mix etc.
- The candidate will work very closely with various internal depts. like AFU, CS and Collections etc.. to ensure smooth processing of the business that helps in creating a healthy Portfolio & A happy customer by zeroising escalations.
- Analyze and review progress of performance parameters
- Will be reporting into ASM - Indirect Channels (DSA & FOS)
Requirements
- Candidate must possess graduation/ postgraduation in any feild.
- At least 3 year(s) of working experience in the related field is required for this position.
- Preferably Sales professionals from Channel sales, DSA handling experience from any FMCG/Telecom/Banking & Financial Services.
Job Position: Risk Control
Work Location: Chennai Date Posted: Wednesday, September 05, 2012 Responsibilities
- To analyze / assess / study in detail the pattern of frauds and risk involved and take corrective actions.
- Own all risk control objectives and overall portfolio quality
- To ensure all the Authorization referrals are handled effectively within the stipulated time frame.
- To ensure rule based FAS referrals are effectively handled
- Provide inputs for devising new specs for risk monitoring system based on emerging fraud trends
- Lead a result oriented analysts team and to ensure continual improvement on their productivity and performance parameters
- Ensure that the analysts are trained on regular fraud trends
- Coordination with the Regional Risk Teams.
- Preparation of MIS and provide critical analysis of portfolio performance and composition, identifying stress points .
- Ensure backup maintenance of critical system data.
- Periodic review of progress vs. objectives
- Ensure clarity of Business objectives among staff
Requirements
- Should possess very good communication, analytical and data interpretation skills
- Should be willing to work in Shifts (including night shifts)
- Minimum experience of 1 year in credit cards operations / Charge back unit / Risk control unit is preferable
- Good Knowledge of SQL, MS Word/Excel and Foxpro will be an added advantage.
Job Position: Risk Analyst - Retail Credit
Work Location: Mumbai Date Posted: Friday, July 27, 2012
Responsibilities:
- Provide analytical and data support to the different teams within the retail lending space in the Bank, mainly Policy, Product, Collections, Fraud Units.
- Responsible for development of various scorecards / models for the Retail asset products of the Bank within the specified timelines.
- Portfolio monitoring and analysis for the different loan portfolios of the bank with the aim of supporting the policy units in the areas of sourcing and portfolio management.
- Co-ordinating with the internal IT team for providing data support to the various teams within the Bank
Requirements
- Candidate should be a Post Graduate in Statistics / MBA
- Should have at least 1 to 2 years experience in a Bank or NBFC in Risk Management
- Should be less than 26 years of age
- Should possess high Computer Literacy & numerical skills
Job Position: Branch Operations Manager
Work Location: Karnataka
Date Posted: Friday, July 27, 2012
Responsibilities:
- Lobby management & queue handling
- Branch administration including housekeeping & upkeep etc
- Ensuring customer service & customer escalations
- Recording, resolving and monitoring all complaints & resolutions - Preventive complaint management
- Branch merchandising
- Daily reports checking and ensure proper filing is done. Review of all reports
- 5S and SQ Audit
- Staff training & development
- Ensure smooth management of all branch related operations
Requirements:
- Candidate must possess at least Any Graduate/Post Graduate/Professional Degree
- At least 3 years of working experience in the related field is required for this position.
- Job role in Retail Banking / Branch Operation or equivalent
Skills:
- Planning and Organising
- Initiative
- Decision making
- Interpersonal skills
- JAIIB / CAIIB
Job Position: Sales Manager - Commercial Payments Solution
Work Location: Hyderabad
Date Posted: Tuesday, July 24, 2012
Responsibilities
- To analyze the target segment for the CPS Products & basis the current processes of these corporates advise, propose various payment solutions and execute the implementations.
- To achieve the Spends budgets using the 4 product offering under the CPS umbrella Viz Corporate, Purchase, Dealer/Distributor & Aviation Cards.
- To ensure a balance between penetration existing sourced corporates for enhanced spends while still maintaining focus on the new acquisitions/Relationship setups.
- Ensuring the delinquencies remains under control and within specified parameters/levels. Regular follow ups on every payment cycle and addressing general issues of the coy once it gets setup in the system.
- A stipulated number of daily visits on the focused and pre segmented entities using effort and result analysis approach. A high amount of traction and personal interaction, PR & rapport building and timely feedback & support to internal lending channels within the WBG and also the Branch banking.
- A analytical and solution centric approach to help do a detailed Need Assessment for each entity in isolation and sometimes working out a bouquet of solution using the other stand alone verticals within the bank spanning from Liability to lending to Merchant acquiring etc.
Requirements
- Corporate Sales experience of 2-3 years
- Good Communication, analytical skills
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