HDFC Bank | Current Openings in India

About Bank:

HDFC Bank is a young and dynamic bank, with a youthful and enthusiastic team determined to accomplish the vision of becoming aworld-class Indian bank. Our business philosophy is based on four core values - Customer Focus, Operational Excellence, Product Leadership and People.  Contents 1 Job Position: Travel Manager 2 Job Position: Admin Officer 3 Job Position: Project Manager – Lean & Six Sigma 4 Job Position: Analyst – Finance Advisory Group 5 Job Position: Project Manager - Quality Initiatives Group Job Position: Travel Manager Work Location: Mumbai Date Posted: Tuesday, July 17, 2012 Responsibilities To do a fortnightly review meetings with the travel agents to measure performance To ensure USEFUL MIS is provided by the agents as per the format provided to them To bring in constant improvements in the existing process so as to bring in maximum efficiency To constantly follow up of travel claims not submitted/settled To co-ordinate with the Payments desk for smooth and fast payments and also facilitate payments desk query resolution Queries in bills/bookings should be sorted in a defined TAT, else bought to the supervisors notice Internal customer queries/mails should be resolved in the defined TAT Monthly internal reviews to be conducted with the supervisor & quarterly internal reviews with the senior management Meet people from the travel industry, new travel agents and Airline companies & keep oneself updated with trends in the industry Requirements Minimum qualification: Any graduate with relevant experience of 3-5 years; Experience with travel agencies or airlines will be preferred Excellent communication & negotiation skills Working knowledge of MS office, especially MS Word, MS Excel & MS Powerpoint Job Position: Admin Officer Work Location: Srinagar Date Posted: Tuesday, July 17, 2012 Responsibilities Housekeeping Repair and maintenance of premises Repair and maintenance of office equipment Security (multi-locational) Requirements Age criteria: 28 - 35 years Candidate must be a post graduate in any discipline, a technical qualification will be an added advantage Minimum 5 year experience in handling the mentioned functions is required Preference will be given to candidates residing in Chandigarh Awareness about safety and security processes Knowledge to maintain upkeep of off site ATMs Good in maintaining MIS of various locations Working knowledge of lotus notes, MS office Job Position: Project Manager – Lean & Six Sigma Work Location: Mumbai Date Posted: Tuesday, July 17, 2012 Responsibilities Project Identification Analyzing Customer Complaints Assessing requirements received from Business stakeholders & driving projects to handle top customer complaints more effectively Simplify existing processes/ designing new processes Automation of existing processes Tracking/monitoring end-to-end project progress. Effectively using escalation matrix to ensure delivery as per timelines Training staff across verticals to drive quality culture within HDFC Bank. Main accountabilities include: timely delivery of projects, project closure & sustenance, project benefit quantification Requirements Minimum qualification: Any graduate Certified Master Black Belt or Black Belt from a reputed institute with 5-7 years of relevant experience. Good communication skills Job Position: Analyst – Finance Advisory Group Work Location: Mumbai Date Posted: Tuesday, July 17, 2012 Responsibilities Carrying out GL Maintenance and overview chart of account process Understanding user requirements for enhancement in GL and FS Consolidation Systems, preparing concept note/approach document, liaising with IT Team/Vendor, reviewing/testing of solution provided and giving sign-off Migration of Source Systems into Bank’s New Core Banking System Gap Analysis during Migration of a System, raising enhancement requests and reviewing of test results to match with requirements etc. Being involved in version upgrade of consolidation systems New Overseas Branch implementation in source and consolidation system Requirements B.Com graduates, chartered accountants preferred Work Experience: Working experience of at least 3-4 years – Strong Preference to experience in System implementation. Experience of Oracle/Core Banking system implementation is preferable Excellent oral & written communication and presentation skills Very good working knowledge of MS Office (Excel, Word, PPT) Job Position: Project Manager - Quality Initiatives Group Work Location: Mumbai Date Posted: Tuesday, July 17, 2012 Responsibilities Driving service quality improvements for all customer touch points with clear focus on a set of branches: Responsible for conducting on-site assessment, drawing action plan on the gaps along with branch banking team, driving improvement and ensuring sustenance Carrying out mystery shopping Driving improvements in Direct Banking Usage across set of branches Benchmarking Quality Practices with other banking, financial institutions and service organizations. Suggesting relevant practices for implementation in the organization Taking up business process improvement projects across various business functions e.g. Retail Assets, Liabilities, Collections, Credit, Operations, Admin and other support services through study of processes, identification of process gaps and use of structured methodology (Six Sigma, Lean, Lean Sigma) to bridge process gaps Requirements Preferably from an engineering background with relevant quality certifications – Black Belt, Lean Six Sigma, Six Sigma, etc. Minimum 3 years relevant experience Ability to study processes and manage initiatives, garner support from project teams in challenging environment Good written and verbal communication skills Good presentation skills Ability to engage the leadership team and achieve their buy-in Ability to engage the team members, concerned businesses and create shared need for the success of projects

For More Details Please Visit:http://www.hdfcbank.com/htdocs/aboutus/careers/career.htm

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