Hinduja Global Solutions (HGS)Limited | Customer Relationship Officer

Contents

1. 1 About Company:
2. 2 We are hiring for urgent requirements in our call center:
3. 3 Role:
4. 4 Sub-Process / Function Name:
5. 5 Grade & Designation:
6. 6 Location:
7. 7 Easy selection:
8. 8 Note:
9. 9 Key areas of responsibilities (KRAs):
10. 10 Desired skill sets:
11. 11 Desired qualifications (including certifications):
12. 12 Desired years of experience:
13. 13 CTC:
14. 14 Walk-In:
15. 15 Contact Address:
16. 16 Contact Person:
17. 17 Contact No:

About Company:

• Hinduja Global Solutions is a world leader in customer relationship management and business process outsourcing. We provide contact centre services, back office processing and IT solutions to a global clientele comprising several Fortune 500 Companies.Hinduja Global Solutions (HGS) was established in India in 1993 under the name ALIT (Ashok Leyland Information Technology), providing information technology services.Today, HGS India has about 15000 + employees across 17 centers in Bangalore, Chennai, Mysore, Durgapur, Siliguri, Delhi, Mumbai, Hyderabad, Guntur and Nagercoil.
• Hinduja Global Solutions, is a pure BPO service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. Although it is headquartered in Bangalore its largest IT base is in Nagercoil and main process is MegaPath in Banglore.

We are hiring for urgent requirements in our call center:

• Domestic call center
• Rotational shifts
• Age 18 - 35 years.
• Minimum qualification 12 th to any graduate.
• Full-time
• Salary: 6100 - 8500 in domestic
• Cab facility: drop only 
• Language: all regional languages
• Freshers only

Role:

• Customer Relationship Officer

Sub-Process / Function Name:

• Voice Process-Call Support-Domestic

Grade & Designation:

• Customer relationship officer 

Location:

• HGS Nungambakkam

Easy selection:

• Best opportunity to make your career & to improve your communications skills.

Note:

• Need immediate joiners for Hindi & Kanada Speaking candidates.

Key areas of responsibilities (KRAs):

• Customer related: He / She should be interactive and provide the accurate solution to the clients through Calls
• Process related: Maintain Call reports for the respective Client(s).
• Handle calls as per the shared agenda.
• Secondary responsibilities (if any):  Need based, related to Customer

Desired skill sets:

• Knowledge: Product and Process knowledge
• Average written & spoken communication skills in Tamil, Hindi, Kannada, Malayalam & English.
• Basic Knowledge of computer.
• Typing speed- 15 words per minute.
• positive attitude 
• Candidates should be multi-Lingual.

Desired qualifications (including certifications):

• Any Graduates/Diploma
• BE/Btech/BCA/MCA.
• Should be 13 years education (10+3).

Desired years of experience:

• NA

CTC:

• 95,578P.A.- 107,578 lacs P.A.

Walk-In:

• Walk-in timings between 9:30AM to 5:30PM (Except Sundays)
• Kindly call 9500088018 for telephonic Interview  (or) Walkin REFER NAME: HARI PRASAD.B (HR) between 9:30A.M to 5:30P.M at: 

Contact Address:

Hinduja Global Solutions (HGS)Limited:

NO:23, Cathedral Garden Road,

Near to BRS Hospital (Behind Palm Groove Hotel)

Nungambakkam, Chennai 600 034.

Contact Person:

• Hari Prasad.B | Sr.Sourcing

Contact No:

• Mobile: +91 9500088018 | Board: +91-44-4289-8888 | Fax: +91 (044) 4264-9049 |
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